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Get Personal, Build Relationships and Have Fun Doing It

Mary Rosenbaum | July 14th, 2010

No one ever wants to be compared with a used car salesman (not that there is anything wrong with being a used car salesman) because it has always been shorthand for someone who is slick, dishonest, shallow, and self-interested. These qualities have never been considered attributes but in today’s world where connecting is an integral part of doing business, this type of behavior would be self defeating. Did you ever consider that you might be coming across differently than you think?

Recently I received a phone call from a stock broker pitching his company’s service. My name was on a prospect list made up of past clients. During our brief conversation he went into a monolog of the products and services his company offered and how I might benefit from them. The one thing he never did was connect with me. He seemed nice enough but I could just as easily have found the information he was giving me on the internet or the company’s website.

I wouldn’t say he came across as slick or dishonest, but he didn’t come across as expert, caring, personal, or unique. Rather than try to start a relationship which requires an investment of time he was focused on SELLING 101.

I know you are probably sitting at your computer reading this and saying “I don’t make cold calls so this doesn’t apply to me”. Have you ever attended a cocktail party, a conference, a networking event, a new client meeting? Do you whip out your business card after a few minutes? How do you break the ice? What do you talk about? Do you connect or do you sell?

Success in business is based on relationships. And relationship building is not only good for business; it’s fun if your intentions are genuine. So have fun and remember to:

1. Be Authentic – People have to like you. You may be selling the best product or service in the world, you may be the smartest person out there. If you don’t get people to connect with you on some level, to like you, you won’t get the business or do the deal or get the job. Be honest about who you are and let your personality show through. Connections are made memorable by sharing your stories, experiences, and passions – in other words, your personality.

2. Be Real – People have to trust you. I want to believe that you “care” about me and what I need and that you are not out to just close the deal or get the job. It’s a simple as Making Friends 101-  be curious and get to know them rather than sell them on you.

3. Be Giving – Generosity of spirit is integral to building relationships and of course, to being liked. Real relationships are not based on a quid pro quo. Give help, provide value without expecting anything in return. “Giving is it’s own reward.”

4. Be Consistent – Don’t change gears on me. I have to trust that if I decide to befriend you or hire you, you will consistently deliver on that promise of value.

5. Take Your Time – Make your goal getting to know them, not closing the deal. And that takes time. Lead times are long if you are building real relationships.

You never know, letting people you might not  consider “friend worthy”  into your life in an authentic way may yield some surprising results.

So let’s get to know each other and form some real relationships. Let me know what you think about this post and if there are topics you would like more information on – shout it out.

Utilizing her experience of over 25 years Mary Rosenbaum helps careerists and entrepreneurs position themselves so they can stand out from the competition. Get her free report Top Strategies for Getting Visible and Getting Ahead.

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